Every 911 call tracked, answered and paid.
Metro reads 911 calls as they are made in game, sees which responders arrive and records how fast. Dispatchers get a console with a map and a command bar. On Plus, a voice dispatcher can take the radio.
Response times and pay
A response counts when a player on the call’s team is within 150 studs of it for two readings in a row. Metro records the time and pays the responder.
- Default pay is 150 an answered call, once per call per responder, and nothing for answering your own call.
- Default paid teams are Police, Sheriff, Fire and DOT. Pay, teams and the earnings cap are all settings.
- Players see their own response count and fastest response with /calls stats.
Live panels in Discord
Pick a dispatch channel and Metro keeps one panel of open calls there, updated every 20 seconds, with a Close call button on each.
- A new-calls channel gets a short card with the team, place, caller and a small map.
- A responder role can be pinged on each new call.
- Calls survive restarts. A call that ended while Metro was away is closed on the next reading.
The dispatch console
The console groups open calls as Holding, Active and Clearing, lists units by department and shows the open call on a map.
- Take a position, then assign units, change priority, add notes, re-route and close with a disposition.
- The command bar takes shorthand, such as D for assign, ST for status and NC for a new call.
- Three layouts: Standard, Map, and Supervisor. The map can pop out to a second screen.
- Possible duplicates are flagged, and a dispatcher decides whether to merge. Metro never merges by itself.
Priority and peacetime
Players ask for a priority with /priority request, staff approve with a button, and Metro announces it in game and ends it on time.
- Staff can set peacetime to off, on or strict.
- The CAD strip shows whether a priority is running and how many requests wait.
Metro Dispatch, the voice dispatcher
A separate bot that sits in one voice channel, listens, answers by voice and keeps the CAD up to date. It is in beta, in English only, and can mishear.
- Units start with “Dispatch” and their callsign. It handles status changes, notes, plate and warrant checks, and panics.
- It stays off the air while a person is signed on as dispatcher.
- No recordings are kept. Each transmission’s audio is deleted as soon as it is heard.
What is free, and what is Plus.
The 911 system and the console are free. The voice dispatcher is Plus.
Plus is for one Discord server and is bought by its owner. Tax may be added at checkout. If a server returns to Free, its Plus settings are kept. Full pricing.